Quick Checks
Checklists
A brief guide on how taptick works
Use this page whenever you want a quick refresher. The top section covers the essentials. The sections below go a little deeper.
Checks and schedule
How windows open, what late means, and when a check becomes missed.
Each scheduled check belongs to a time slot. For hourly and other interval checks, the slot opens before the due time so staff have a short working window to complete it.
If a fridge check is due at 10:00, it can be completed on time from 9:45 to 10:15. From 10:16 to 10:44 it shows as Late. At 10:45, the next slot opens, so the 10:00 check becomes Missed.
Missed checks remain visible in Logs. They can still be actioned there for up to 24 hours so there is a clear record of what happened and what was done next.
Checklists
Routine tasks that sit alongside live scheduled checks.
Checklists are separate from live scheduled checks. They are useful for repeatable operational tasks that do not need the same slot-based timing as temperature or safety checks.
You can use them to guide staff through a routine and keep a simple record of completion.
Self-audits
Broader site reviews with scoring, notes and non-conformities.
Self-audits are designed for broader review work rather than quick day-to-day checks. They help teams review standards, capture non-conformities and build a stronger internal audit trail.
Drafts can be resumed, and completed audits stay separate from your normal quick-check workflow.
Site settings
What appears in the site depends on how the site is set up.
Site customisation and settings control what appears in TapTick. That includes assets, frequencies, active hours, enabled tools and other operational options.
If something is not showing the way you expect, start by reviewing the site settings and customisation choices for that site.
HACCP plans
Food safety controls, critical limits and plan records.
Your HACCP area is where food safety controls, limits and supporting plan detail are managed. Those choices shape what staff are asked to record and how the site is documented.
Use the HACCP area when reviewing the plan itself, not just the daily log history.
EHO reports and what to do on a visit
Where to go when you need records, history and exportable evidence.
If you have a visit, start in Logs. That is where you review completed checks, missed checks, actioned misses, flagged issues and quarantine history.
Use the EHO Export options when you need a clean date-range record for inspection or review. If a check was missed, make sure the follow-up action is recorded within the 24-hour action window.
